Support Services
To a customer,
any system large or small installed on their premises is a vital part
of the overall security of their staff and assets.
At Technology
Solutions our aims are straightforward, firstly we aim to provide a cost
effective technically advanced and reliable solution, and secondly in
the event of a system failure, to respond promptly and effect a repair
with the minimum of downtime,
As part of
this commitment we provide free technical support to all out clients,
a 24hr manned telephone line and an extensive range of maintenance options.
Should you
require on site assistance, our customer support staff will direct an
engineer to your site.
All customer
details and engineering activity are logged onto our unique customer scheduling
system. The facility allows us to direct, monitor and analyse our engineering
resource in order to ensure that our customers support is maintained at
a high level.
As a further
commitment, our in house repair centre is fully approved by many leading
equipment manufacturers.
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